Frequently Asked Questions
Everything you need to know about your networking gear and orders.
How do I know if a modem is compatible with my ISP?
Each product page includes a compatibility list. We recommend checking with your Internet Service Provider (ISP) to ensure the specific model and firmware are approved for your service plan.
What is your return policy for electronics?
We offer a 30-day return policy for all hardware. Items must be in their original packaging with all cables and manuals included to qualify for a full refund.
Do you offer international shipping?
Currently, we ship to the United States and Canada. Shipping rates and delivery times vary based on your location and selected shipping method at checkout.
Are your modems and routers brand new or refurbished?
We sell both brand new and certified refurbished units. The condition of each item is clearly labeled on the product page and comes with a minimum 90-day warranty.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.